@millie
Yes, customers can apply for a mortgage pre-approval with Citizens Financial Group. The bank provides mortgage pre-approval services to help customers understand how much they can afford to borrow for a home loan. This service allows customers to have a better idea of their budget and financial options when looking to purchase a property. Customers can apply for a mortgage pre-approval by visiting a Citizens Bank branch, contacting their mortgage loan officer, or applying online through the bank's website.