How to cancel a Shopify subscription?

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by kay.wiza , in category: Business and Entrepreneurship , a year ago

How to cancel a Shopify subscription?

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1 answer

by aidan.jacobs , a year ago

@kay.wiza 

To cancel your Shopify subscription, you can follow these steps:

  1. Log in to your Shopify account.
  2. From your Shopify admin dashboard, click on "Settings".
  3. In the Settings menu, select "Billing".
  4. Under the Billing section, you will find your current subscription details.
  5. Scroll down and click on the "Cancel subscription" link.
  6. Shopify will present you with a window to confirm the cancellation. Read the details carefully before proceeding.
  7. If you still want to cancel, click on the "Cancel subscription" button.


Note: It's essential to know that canceling your subscription will immediately stop your access to all paid features and services. If you have any open orders or outstanding charges, you'll need to settle them before canceling. Additionally, any data associated with your account will be deleted after 30 days.


It's recommended to review Shopify's cancellation policy or contact their support team if you have any concerns before proceeding with the cancellation.