How to permanently delete a Shopify account?

by ena.rippin , in category: Business and Entrepreneurship , 7 months ago

How to permanently delete a Shopify account?

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1 answer


by richie , 5 months ago


To permanently delete a Shopify account, follow these steps:

  1. Log in to your Shopify account.
  2. From the Shopify admin dashboard, click on "Settings" in the bottom-left corner.
  3. In the Settings menu, click on "Billing."
  4. Scroll down to the "Cancel subscription" section.
  5. Click on "Cancel Subscription" to begin the process.
  6. Choose a reason for cancelling the account and provide any additional feedback (optional).
  7. If you have an outstanding balance, you need to settle it first.
  8. Confirm the cancellation and click on "Cancel Subscription" again.
  9. You will receive a confirmation message stating that your subscription is now cancelled.

Note: Canceling your subscription does not immediately delete your Shopify account. It merely cancels any ongoing payments and downgrades your account to a "Free Trial" status until the trial period ends. After this, your account will become inaccessible, and your store data will be preserved for a period of 30 days.

To permanently delete your Shopify account, you need to contact Shopify support. Provide them with your account details and request to delete your account permanently. They will assist you in completing the process.