What is the process for closing a Bank of America account?

by elizabeth , in category: Banking and Credit , 7 months ago

What is the process for closing a Bank of America account?

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1 answer

by marion.bernhard , 7 months ago

@elizabeth 

To close a Bank of America account, you can follow these steps:

  1. Gather necessary information: Ensure you have the necessary details handy, such as your account number, Social Security number, and identification (driver's license, passport, etc.).
  2. Empty the account: Withdraw or transfer any remaining funds from your Bank of America account. You can do this either by visiting a local branch, using an ATM, or transferring the funds online.
  3. Contact customer service: Call Bank of America's customer service at 1-800-432-1000 or use their online chat feature to notify them of your intention to close the account. Be prepared to provide the required information and answer security questions to confirm your identity.
  4. Request closure: Request to close your account during your conversation with the customer service representative. They may ask for a reason for closure but providing one is not mandatory.
  5. Confirm closure request: Verify that the account closure request has been initiated and ask for any further instructions or next steps, such as returning debit or credit cards, or closing any linked services or accounts.
  6. Obtain confirmation in writing: It is advisable to ask for written confirmation of the account closure request from Bank of America. This can serve as proof in case of any disputes or issues that may arise in the future.


Remember that Bank of America may have specific processes or requirements depending on account type, location, or other factors. It's essential to communicate with their customer service to ensure a smooth account closure process.