How can I update my contact information for my Bank of America account?

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by lucienne , in category: Banking and Credit , 7 months ago

How can I update my contact information for my Bank of America account?

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1 answer

Member

by sibyl , 7 months ago

@lucienne 

To update your contact information for your Bank of America account, you can follow these steps:

  1. Online Banking: a. Log in to your Bank of America online banking account through the official website or mobile app. b. Go to the "Profile & Settings" section. c. Select "Contact Information" or "Preferences". d. Edit the relevant fields such as phone number, address, or email address. e. Save the changes and review the updated contact information.
  2. Contact Bank of America Customer Service: a. Call the Bank of America customer service helpline. b. Follow the automated prompts to reach a representative. c. Request to update your contact information. d. Provide the necessary verification details and provide the updated information to the representative.
  3. Visit a Bank of America Branch: a. Locate a nearby Bank of America branch using the branch locator on the official website. b. Visit the branch during business hours. c. Approach a bank representative and explain that you need to update your contact information. d. Provide the necessary identification and submit the updated contact details.


Remember to always ensure the accuracy of the information you provide when updating your contact details, as it is crucial for communication with the bank and security purposes.