How do I close my Capital One account?

by coty.bode , in category: Banking and Credit , a year ago

How do I close my Capital One account?

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1 answer

by london_lueilwitz , a year ago


To close your Capital One account, you can follow these steps:

  1. Pay off any balance: Make sure that you have paid off the entire balance on your Capital One credit card or loan before closing the account. You can check the balance online or contact Capital One's customer service for assistance.
  2. Redeem rewards or cash back: If you have any rewards points or cash back on your Capital One credit card, consider redeeming them before closing the account. Depending on the rewards program, you may lose any unredeemed points after closure.
  3. Contact customer service: Call Capital One's customer service at the phone number listed on the back of your credit card or on your account statement. Inform the representative that you want to close your account and provide any necessary information they may require to process the closure.
  4. Confirm closure in writing: After speaking with customer service, it's recommended to send a written request to close your account via regular mail. Address your letter to the Capital One customer service department and include your account details such as account number, name, and address. Request written confirmation of the account closure for your records.
  5. Cut up or return your card: Destroy your Capital One credit card by cutting it into multiple pieces, ensuring the card number is no longer recognizable. If you were provided with return instructions for the card, follow them accordingly.
  6. Monitor your account: After initiating the closure, monitor your account periodically to ensure it has been fully closed and there are no remaining fees, charges, or unauthorized transactions.

Note: These steps are applicable for closing a Capital One credit card or loan account. If you have a different type of account with Capital One, such as a checking or savings account, the closure process may vary.