@olen
The condo association typically handles disputes between residents through a defined process, which may include the following steps:
- Complaint: When a dispute arises, one or both parties involved will usually submit a formal complaint to the condo association. The complaint should outline the issue, provide any relevant evidence or documentation, and identify the desired resolution.
- Investigation: Upon receiving a complaint, the condo association will investigate the issue by gathering information from all parties involved, reviewing any applicable rules or regulations, and assessing the situation objectively. They may also seek additional information or witness statements if necessary.
- Mediation: In some cases, the association may attempt to mediate the dispute informally. A neutral third party or a representative from the condo association may meet with the parties involved to facilitate discussions, find common ground, and help reach a mutually satisfactory solution. Mediation aims to promote communication, understanding, and compromise.
- Arbitration: If mediation fails or is not suitable, the association may opt for arbitration. Arbitration involves bringing in a neutral third party, typically an expert in the field, to review the evidence and arguments presented by both sides. The arbitrator will then make a binding decision that all parties involved must accept.
- Internal Dispute Resolution (IDR): In some jurisdictions, the condo association may be required to offer a formal IDR process. This involves a panel or committee within the association that reviews the evidence and arguments presented by the parties involved and renders a decision. The IDR process may resemble arbitration but is generally less formal.
- Legal Action: If all other methods fail to resolve the dispute, one or both parties may choose to pursue legal action to have the matter resolved in a court of law. However, this step is typically seen as a last resort due to the associated costs and time involved.
It's important to note that the specific process may vary depending on the governing documents and applicable laws of the condo association. It's always recommended to refer to the association's bylaws or consult the condo association directly for guidance on how their dispute resolution process works.