How to turn off Shopify order confirmation email?

How to turn off Shopify order confirmation email?

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1 answer

Member

by montana , 6 months ago

@augustus.ziemann 

To turn off the order confirmation email in Shopify, follow these steps:

  1. Login to your Shopify account.
  2. From your Shopify admin dashboard, go to "Settings" and click on "Notifications" or "Checkout".
  3. In the "Order confirmation" section, click on "Edit email".
  4. On the email editor page, locate the "Template" section.
  5. Remove the content of the template or click on "Delete template".
  6. Save the changes.


By doing this, you will disable the order confirmation email from being sent to customers. Keep in mind that this will also turn off any customized order confirmation emails, so make sure you review other notification settings to avoid any disruption in communication with your customers.