What are the steps for closing a Chase account?

by london_lueilwitz , in category: Banking and Credit , a year ago

What are the steps for closing a Chase account?

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1 answer

by augustus.ziemann , a year ago


To close a Chase account, you can follow these steps:

  1. Log in to your Chase online account: Visit the Chase website and log in to your account using your username and password.
  2. Contact customer service: There are a few ways to reach out to Chase customer service. You can call their general customer service line at 1-800-935-9935, use the secure messaging feature on the website, or visit a local Chase branch.
  3. Verify your details: When speaking with a customer service representative, they will ask you some security questions to verify your identity. This may include personal details like your full name, address, and account number.
  4. Confirm your account closure request: Specifically inform the customer service representative that you would like to close your Chase account. Make sure to double-check with them to ensure there are no pending transactions or fees that need to be resolved before closing the account.
  5. Resolve any pending transactions: It's important to take care of any pending transactions, automatic payments, or outstanding balances on the account before closing it. Make sure to transfer funds and update any recurring payments with your new account information.
  6. Receive confirmation: Once all pending transactions are cleared and the account closure request is processed, the representative will provide you with a confirmation number or another form of verification. Keep this information for your records.
  7. Monitor your account: After initiating the account closure, closely monitor your account for a few weeks to ensure any pending transactions or fees are resolved and that no further activity occurs.

Remember to remove any linked services or accounts, such as direct deposits or automatic bill payments, associated with your Chase account to avoid any disruptions.